Multi-factor authentication

Phishing-resistant MFA

Multi-factor authentication (MFA) protects access by asking for two or more proofs of identity at sign-in.

InstaSafe gives administrators and high-risk users security keys and passkeys that a fake login page cannot fool, and extends the same MFA to every SaaS app, the Windows logon and the network device console under one access policy.

Six ways to verify
SMS OTPOne-time codes delivered to your mobile. Works on any handset, with no rollout friction.
Authenticator appTime-based codes generated on the device, in InstaSafe Authenticator or any standard TOTP app.
Email OTPOne-time codes sent to your registered email, the fallback when a handset is not to hand.
Security keyHardware tokens using FIDO2 and WebAuthn, for the roles that need the highest assurance.
Facial recognitionVerify with your face, with liveness detection so that a photograph is not a face.
Continuous authVerification that keeps running after login, on user behaviour and device signals.
  • Tata
  • Siemens
  • HDB Financial Services
  • Aditya Birla Group
  • Asian Paints
  • Mphasis
  • Landmark Group
  • NHPC
  • Pidilite
  • Axis Max Life
  • Haldiram's
  • Allcargo Logistics
  • Mirae Asset Sharekhan
  • Jana Small Finance Bank
  • DTDC
  • Bajaj General Insurance
  • Samsonite
  • Cafe Coffee Day

What is MFA?

Multi-factor authentication

Two kinds of proof, not two secrets.

Multi-factor authentication is a sign-in method that requires two or more independent proofs of identity before granting access. The kinds are what matter: something you know, something you have, something you are. If one factor is stolen, the account stays protected.

  • Something you knowA password or a PIN. On its own it fails silently. A stolen credential works perfectly for the thief, and nothing about the login looks wrong.
  • Something you haveA registered phone or a hardware security key. The attacker may know the secret, but they are not holding the object, and that is where the attack stops.
  • Something you areA fingerprint or a face. The highest-convenience strong factor, because the person carries it without carrying anything, and it identifies the person rather than the account.
  • MFA vs 2FA: the most-asked question2FA is exactly two factors. MFA is two or more, and in practice means a system that is flexible about which factors, per user and per risk level. Every 2FA is MFA; not every MFA stops at two.
••••••••the password gets them to the question, not past itgets them to the question, not past it1••••••A secretsomething you know2123 456A devicesomething you have3A bodysomething you arethree kinds of proof, not three secrets
6authentication methods
800+business applications
4surfaces covered
Authentication methods

Choose the right factor for each user group.

Factors differ in two ways: how widely they work, and how hard they are to phish. InstaSafe supports both kinds, so field staff can use a factor that works without a smartphone while administrators use one that cannot be phished. Most organisations need one from each column.

Works for everyone
ITIT Manager10:06 AM

Our plant runs out of a location where mobile signal drops for hours at a stretch. If the OTP is an SMS, my shift supervisors simply cannot log in.

InstaSafeAPP10:06 AM

The code is generated on the phone itself, not sent to it. The InstaSafe Authenticator produces a fresh time-based code every 30 seconds with no network of any kind: no SMS, no data, no Wi-Fi.

The phone and the server agree on the time, and that is the entire dependency.

new code every 30s · works fully offline
Ask your access layer…
Harder to phish

Six methods, and no requirement to pick one. Auth profiles are set globally and then overridden per user or per group, so the field team can be on SMS while treasury is on security keys, inside the same policy.

Backup codes sit alongside these six as a recovery path, not a sign-in factor. A pre-issued code is how someone gets back in when the phone is lost, broken or replaced, which is a different job from proving who they are at the login. It is counted as recovery in the specification sheet, never as a method.

The ranking

Which MFA method is most secure?

They are not equivalent, and the distance between the strongest factor and the weakest one is wider than the distance between having MFA and not having it. Four tiers, strongest first.

  1. Phishing-resistantFIDO2 / WebAuthn
    Security key · Passkey

    The key is bound to the real sign-in domain and checks where the request came from before it answers. A convincing replica of your login page gets nothing, because it is not the origin the key was registered against.

  2. StrongEnrolled device required
    Push approval · Biometric

    The attacker has the password and still needs the handset in the user's pocket or the finger on the reader. What it does not stop on its own is a user who taps approve on a prompt they did not start.

  3. WorkableTOTP, offline
    Authenticator app

    The code is generated on the phone rather than sent to it, so there is no message to intercept and no network to depend on. It can still be read out to someone who asks for it convincingly.

  4. Last resortInterceptable
    SMS OTP · Email OTP

    A code in transit can be redirected: a SIM swap moves the number, a forwarded mailbox moves the message. Far better than a password alone, and the right answer for a user with no smartphone — not the right answer for an administrator.

Tiering follows the US Cybersecurity and Infrastructure Security Agency's guidance on phishing-resistant MFA. Read CISA's fact sheet

Coverage

Where InstaSafe MFA applies.

Most MFA deployments protect browser-based apps and stop there. InstaSafe applies the same factors to the Windows logon, to network devices, and to directory-integrated applications, so no sign-in path is left on the password alone.

Web and SaaS apps

Every app behind the login, whatever it speaks.

Anything that talks SAML 2.0, OAuth 2.0 or OpenID Connect sits behind the same challenge: Microsoft 365, Salesforce, Workday, your own internal web apps, and the vendor portal nobody remembers buying.

The factor is not configured in the application. It is a property of the group the person is in, which is why adding an app never means configuring MFA again.

Protocols
SAML 2.0 · OAuth 2.0 · OpenID Connect
Factor set by
The user's group, not the app
Pre-built integrations
800+ business applications
See the SSO layer
InstaSafe console / applications

Applications

8 of 800+ shown
ApplicationProtocolFactors required
Microsoft 365SAML 2.0PushTOTP
SalesforceSAML 2.0Push
WorkdaySAML 2.0FIDOTOTP
SAPSAML 2.0FIDO
GitLabOpenID ConnectTOTP
ServiceNowSAML 2.0Push
SlackOAuth 2.0Push
ZoomSAML 2.0SMS
Every application above is behind the same login. The factor comes from the group, not the app.
Desktop login

The second factor at the Windows sign-in.

This is the OS logon itself, not a browser pretending to be a login screen. The InstaSafe agent brings the tunnel up before anyone has signed in, which is what lets a domain login complete on a laptop sitting in a hotel.

Then the machine asks for the second factor the same way the browser would: an SMS code, an authenticator code, or the fingerprint reader already in the palm rest. Windows is the OS logon we cover — macOS and Linux users get MFA at the applications and the directory behind them rather than at the desktop.

Runs
Before sign-in, not after
Factors here
SMS OTP · TOTP · Fingerprint
Covers
Windows domain and local logon
How always-on works
InstaSafeInstaSafe agent starting…before anyone has signed in
Alen JosephCORP\alen.josephPassword
Second factor required
SMS OTPTOTPFingerprint
Code sent to ••••• 43210
Welcome, Alen
Windows sign-in · not a browser
Network equipment

The switch console asks the same question.

Routers, switches, firewalls and VPN concentrators cannot run MFA on their own. They ask something else to do it. InstaSafe answers on RADIUS and TACACS+, which is the language that gear has spoken for thirty years.

So the engineer who opens a privileged CLI at 2am gets the same challenge as the person opening a SaaS app at 10am, and lands on the same line of the same log. On TACACS+ you can authorise individual commands as well as the session.

Protocols
RADIUS · TACACS+
Reaches
Router · switch · firewall · VPN
Granularity
Per-command authorisation on TACACS+
Talk to us about your estate
A firewall appliance
FirewallRADIUSAdmin console logins
A network router
RouterTACACS+Privileged CLI access
A laptop running a VPN client
VPN clientRADIUSRemote user logins
A network switch
SwitchTACACS+Per-command authorisation
InstaSafeInstaSafeRADIUS · TACACS+
ADFS / LDAP apps

The apps that authenticate against your directory.

Not everything speaks SAML. Applications wired straight into Active Directory or an LDAP server get the second factor at the directory, without being modified to understand what a factor is.

Learn more
Compliance

MFA records for audits and compliance.

Every authentication attempt is recorded with the user, time, method, device, location and result. Export the log for your auditors in seven formats, among them CEF, LEEF and JSON. InstaSafe MFA supports the access-control requirements in:

  • GDPRData-protection obligations supported
  • ISO 27001Information security management
  • SOC 2AICPA trust services criteria
Adaptive MFA

Step up a factor only when the request looks unusual.

A risk profile reads the request before the factor is chosen: who is asking, the device they are on, where it is connecting from, the time, the network. A sign-in that matches goes through on the group's normal factor. One that does not is sent for another factor, given a reduced session, or refused with the reason named.

Adaptive step-up runs on risk profiles, and only on the groups where you have configured them. With no profile set, MFA stays rule-based — the factor comes from the user's group, the application and the device, which is how most deployments start and often where they stay.

Continuous facial verification exists as well: we built it for a customer whose contact-centre floor needed the session re-checked rather than just the login. It is not a packaged part of the product, so if your environment calls for it, raise it and we will scope it with you.

Try it

See MFA at the Windows sign-in.

Watch a Windows logon with a second factor, from boot to desktop. Choose a factor and follow each step. This is a simulation: it does not connect to a directory, and no account is needed.

Run the Windows login demo →
Login simulator

Try each factor in the login simulator.

Pick a method to see what your users would see: the code entry, the push request, the fingerprint prompt, and the access decision at the end. No account needed.

secure.instasafe.com/loginMFA

Choose a verification method.

DM
Welcome back
deb•••@instasafe.com
Password OK
Step 2 · Verify identity Try one

Pick a method on the left to watch the second factor play out — live.

no real account needed
Quick scan

The specification sheet, as a checklist.

Tick what your evaluation actually needs and copy the shortlist straight into your ticket or RFP. Filtering hides rows; it never clears a tick.

15 specs · none selected

LOGIN ATTEMPTSWeb AppsCloud AppsOS LoginNetworkLegacy AppsPrivilegedRISK EVALUATIONHIGHUserLocationDeviceBehaviorMFA ENGINEVerify. Validate. Allow.VERIFICATION METHODSPush approveAuthenticatorSMS / EmailFIDO / KeyHardware KeyBackup CodeBiometricACCESS GRANTEDAWS ConsoleSlackSAPSalesforceGitHubZoom
MFA outcomes

What changes whenMFA coversevery sign-in.

The same six factors reach the SaaS suite, the OS logon, the switch console and the directory-integrated legacy app. Each group gets the factor its risk actually justifies.

Stolen passwords stop working

The phish succeeds and the login still fails: the attacker holds the secret and not the second kind of proof. Against a security key the fake page never gets a usable answer at all.

The gaps outside the browser close

The Windows logon, the switch console and the directory-integrated legacy app get the same factor as the SaaS suite, from the same policy.

Friction sized to the risk

Push for everyday work, security keys for the people who can move money, and automatic step-up on the groups where a risk profile is set.

“InstaSafe helped us strengthen our access security without adding complexity for our users. The seamless integration with our existing infrastructure, combined with strong identity and device-based controls, enabled us to enhance security while meeting our compliance and business continuity objectives.”
IT leadershipMFA at the Windows logon, on their own hardware

The second factor moved in front of the desktop sign-in, not just the applications behind it.

Read the case study
MFA FAQ

Multi-factor authentication, answered.

Tap a question, or open them all and read straight through.

Talk to us

//Ready when you are//

Add MFA to every sign-in, one app at a time.

Roll out alongside the setup you already run, starting with the applications and the devices that matter most. Nothing to rack, and no network to re-architect.

Regulated, air-gapped, or on-premise? See deployment options